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Preguntas frecuentes (FAQs)

Find clear answers to Atal Networks FAQs covering dedicated servers, bare metal, VPS hosting, IPv4/IPv6/ASN leasing, uptime SLA, DDoS protection, billing, and technical policies.
Atal Networks is a global hosting provider offering dedicated servers, bare metal servers, VPS hosting, IPv4/IPv6/ASN leasing, proxy/VPN servers, and colocation. Services are built for customers who want control, stable performance, and global availability.
Atal Networks states 15+ years of hosting experience. That experience supports long-term infrastructure operations and global service coverage.
Atal Networks markets service for 36,000+ customers worldwide. This number is used across service pages and product landing pages.
Atal Networks promotes availability across 196+ países y 213+ data center locations. Location choice helps reduce latency and improves regional performance.
Support is offered 24x7, and the SLA lists availability via email, phone, and chat. The support page also lists email and Telegram contact options.
The SLA guarantees 99.99% network uptime y 99.99% power uptime for covered services. Credits may apply when guarantees are not met, based on the SLA table.
Service credits are available when uptime falls below SLA thresholds, and the SLA includes a credit table with limits. The maximum compensation is limited to one monthly payment per the SLA terms.
The SLA targets an initial response in 15–30 minutes, with a stated maximum of 90 minutes. Response time targets apply to support requests submitted through official channels.
The SLA lists regional replacement targets (for example, Europe/US/Asia have different timing for components and full server replacement). These targets apply during confirmed hardware failure cases.
Atal Networks promotes Tier-4 data centers y DDoS-protected infrastructure across its marketing pages. These claims are part of the brand’s core reliability positioning.
Atal Networks markets DDoS protection as included across plans in multiple service pages. The best mitigation level depends on the service and traffic profile.
A site FAQ section references BGP network redundancy and mentions a named provider for redundancy. BGP redundancy is used to reduce upstream dependency and improve routing stability.
Atal Networks markets 10Gbps server offerings and high-bandwidth options. Port speed availability depends on server type and location.
Some listings use “unmetered,” which usually means no transfer cap, while throughput still depends on port speed and fair-use conditions. Plan terms shown during ordering are the final source for limits.
Several server pages reference support for “all Linux operating” plus custom ISO support on some plans. Windows options are also marketed for VPS.
Reinstall options are typically handled through the client portal or support workflow depending on the product. Reinstalling wipes data, so backups should be prepared first.
Some VPS plan tables list kVM as a feature. KVM helps when a system becomes unreachable over SSH/RDP and needs console recovery.
Some VPS pages mention the ability to deploy custom ISO images. This is useful for custom kernels, security builds, or automation installers.
Atal Networks pages focus on infrastructure delivery (servers, IPs, uptime, access). In most hosting models like this, customers manage OS, patches, and software unless an added service is purchased or arranged separately.
Atal Networks promotes multiple payment methods, including traditional payments and crypto on various pages. The support and SLA pages also list official contact paths for billing questions.
At least one Atal Networks page states a 30-day money-back guarantee for credit card/PayPal, and also states crypto payments are non-refundable. Refund eligibility can vary by service type, so the exact offer on the order page should be followed.
Some location-based server pages include text such as “full refund within 24 hours.” Those statements should be treated as page-specific offers and verified on the exact service page being purchased.
The SLA lists termination triggers including non-renewal, terms violations, fraud verification failure, and unresolved disputes/chargebacks. It also notes termination timelines and warns customers to keep backups.
The SLA states that failure to renew can lead to termination within 24 hours of the expiration date. Data retention is not guaranteed, so backups must be taken before expiry.
A dedicated server is a single-tenant physical server where CPU, RAM, and storage are not shared with other customers. This model is common for consistent performance and stronger workload isolation.
A bare metal server is a single-tenant physical server with direct access to hardware, often used for heavy workloads and predictable performance. Atal Networks markets bare metal plans under its server solutions and dedicated hosting categories.
Atal Networks lists 1Gbps unmetered y 10Gbps unmetered server offerings on certain pages. “Unmetered” plan terms depend on the specific product listing shown at checkout.
Atal Networks markets Servidor dedicado de 100 TB options on a dedicated landing page. These plans are aimed at high-throughput use cases and bandwidth-heavy workloads.
Many dedicated server listings include acceso raíz as a plan feature. Root access gives full control over OS configuration, firewall rules, services, and installed software.
Some server listings show kVM as an included feature. KVM access helps with troubleshooting boot issues and OS-level recovery.
Certain Atal Networks server listings include ISO personalizado support. This is useful when deploying a specific OS build, a security-hardened image, or automation installers.
VPS hosting provides an isolated server environment on shared hardware using virtualization. VPS is often chosen for fast deployment, predictable cost, and easier scaling than physical servers.
Atal Networks offers Linux VPS hosting and markets it as affordable, performance-focused, and available across many locations. Linux VPS plans typically include full control and flexible deployment options.
Windows VPS options are marketed on Atal Networks pages, including location-based VPS pages. Windows VPS is commonly used for RDP access and Windows-only business software.
VPS plans are advertised with Acceso completo a la raíz (Linux) or administrator access (Windows) on multiple pages. This allows full control of software installs, ports, and OS settings.
Atal Networks markets VPS availability across 213+ locations. Location selection supports latency reduction and regional hosting needs.
Some VPS pages and location pages list a 99.99% uptime SLA as a plan feature. Always confirm the SLA stated on the plan page you purchase.
Atal Networks offers IPv4 leasing and positions it for hosting, proxies, VPNs, and data operations. IP leasing pages describe provisioning and regional availability.
IPv6 leasing is included alongside IPv4 on Atal Networks IP leasing services. Dual-stack support is commonly useful for modern networks and future compatibility.
Atal Networks promotes Lease IPv4/IPv6/ASN as a service category on the website. ASN needs are typically tied to routing and BGP use cases.
The IP leasing page mentions deployment “globally in under 48 hours.” Actual timing can vary by verification and inventory, so the order details should be treated as the final reference.
IP leasing is positioned as dedicated address leasing from Atal Networks pools, not shared NAT IPs. This matters for rDNS, reputation control, and service reliability.
Atal Networks publishes many country/city IP leasing pages, which suggests location-based inventory. Availability still depends on stock, compliance needs, and order validation.
The SLA excludes downtime caused by customer configuration, third-party software, scheduled maintenance, force majeure events, non-payment, and illegal/unlawful use. Credits only apply when the issue matches SLA conditions.
Atal Networks publishes Terms & Conditions and a Privacy Policy on the website. These pages govern service use, billing rules, and privacy handling.

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